Frequently Asked Questions

Residential Themed Retreats

Booking Terms and Conditions

Bookings are subject to the completion of a booking form (bookings can also be made verbally over the phone), receipt of a deposit/balance payment and acceptance of our booking terms and conditions.

Please see our terms and conditions page here: Nicholaston House - Terms and Conditions of Booking

Provisional Bookings

At the discretion of the bookings team, provisional bookings may be held for a very short period of time to allow individuals and groups time to make arrangements. To avoid disappointment, bookings should be confirmed at the earliest opportunity. Provisional bookings may be superseded by other individuals or groups who wish to book. Bookings are only accepted following receipt of booking form (or same details provided over the phone), deposit/balance payment and confirmation from our booking office. 

Check In

Unless otherwise stated, the check in time for 4-night retreats, commencing on Monday, is between 4.30-5.45 p.m.

Check Out

Unless otherwise stated, the check out time is 9.30 a.m.

Meals and Dietary/Allergies

Generally, themed retreats and courses are full board - please see our catering page here for details of meal times and dietary/allergy information: Catering Facilities at Nicholaston House Christian Retreat and Conference Centre


Our accommodation comprises mainly twin, with some single, double and family bedrooms, all with en-suite provision, as well as tea- and coffee-making facilities. Linen is provided. All rooms are subject to availability. We endeavour to meet requests for specific rooms, however we reserve the right to alter room allocations to best accommodate guests. Priority is given to guests requiring our adapted room and rooms with walk in showers.

Please see our accommodation page here: Accommodation at Nicholaston House

Single Occupancy Charge

Unless otherwise stated or included in the rate, guests requiring guaranteed single occupancy of a non-single room will incur a single occupancy surcharge at the relevant rate.

Balance Payments

In line with our terms and conditions, full balance payments are due four weeks before arrival. Payment can be made by cheque or by telephoning our office to make a debit/credit card payment over the phone.

Directions and Public Transport

For directions to Nicholaston House, please see our directions page here: Contact Nicholaston House Christian Retreat and Conference Centre

The nearest bus stop is a short (5 minute) walk down a country road. For the most up to date bus and other public transport details, please visit Traveline Cymru: or by calling: 0800 464 00 00


Nicholaston House facilities include a conservatory overlooking the magnificent sweep of Oxwich Bay, conference room with audio-visual equipment, bookstall and lounge with TV. Generally, facilities are available on a shared use basis with other guests.


The Celtic Chapel endorses the vision of the House. Completed in March 2010, it is built in medieval style and central to the daily rhythm of prayer and worship. 

Guests are welcome to join with staff for short devotional times in the Chapel during the week. At other times, guests may request the Chapel key for personal devotional times.

Programme of Events

Where possible, we will provide an outline programme for the event in advance of the event. Programme timings may vary and are subject to change.

Half Board Breaks and Personal Retreats

Other Activities

Other events may take place during our half-board breaks and personal retreat weeks. On occasions such events may limit the use of some facilities; we will endeavour to advise guests at the time of booking or prior to arrival.

Day Conferences

Residential guests may be staying at the House during such events.

Residential Conferences

Subject to meeting minimum booking levels, residential conferences are normally on an exclusive use basis. However, the management reserve the right to fill any remaining bedrooms with other personal retreat guests.

GOD'S House: The Story of Nicholaston House, by Derrick Hancock.The incredible story of a retreat house in one of Wales’ most spectacular beauty spots has been published.

‘God’s House’ is a detailed account of how Nicholaston House came into existence by the man who had the vision and was given instruction direct from God.

In 1990 God unmistakably led Sue and Derrick Hancock to Swansea to see a vision fulfilled which God had given them some years previously. The booklet (A5, 53 pages, colour) gives a brief factual account of what God did and is doing. It has been written for two reasons - to give glory to God and to show what very ordinary people can do when they step out in faith with God. 'All that we have accomplished, You have done for us' - Isaiah 26 v 12.